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QUV Operation Error Messages

37 Views 2025-06-20

 

Number

Message

Conditions & Suggested Actions

M1

Door Open

The door is open

M2

Cover Not Properly Closed

The cover is not properly closed

M10

Test Ended

The test is completed (QUV continues running with this message)

M11

Test Ended

The test is completed (QUV continues running with this message and an alarm)

M12

Test Ended and Shutdown

The test is completed (QUV stops running without an alarm)

M13

Test Ended and Shutdown

The test is completed (QUV stops running with an alarm)

M20

Black Panel Temperature Too High XX°C

Light Cycle:
 Air heater relay is stuck
 Laboratory temperature is too high
Condensation Cycle:
Water heater relay is stuck
 Laboratory temperature is too high

M21

Black Panel Temperature Too Low XX°C

Light Cycle:

    Air heater relay normally open

Air heater failure

Bottom fan relay normally open

Bottom fan failure

Excessively low laboratory temperature

Condensation Cycle:

Sample rack missing (not installed)

Bottom fan relay normally open

Water heater relay normally open

Water heater failure

Excessively low laboratory temperature

M22

Light Temperature Fault XX°C

Step time is too short

M23

Condensation Temperature Fault XX°C

The step time is too short

M24

Black panel temperature deviation XX°C

Light Cycle:

Air heater relay stuck

Condensation Cycle:

Water heater relay stuck

M25

Laboratory Temperature Alarm XX°C

The room temperature may cause the chamber temperature failure

M26

UV + COND Temperature Fault XXX°C

An error is reported when the UV + COND step ends and the temperature fails to reach the set value ±2°C

M27

DARK Temperature Fault XXX°C

 An error is reported when the DARK step ends and the temperature fails to reach the set value ±2°C

M30

Battery Replacement

Battery Replacement

M33

Water pan temperature too high XX°C - Possible empty water pan

Water supply closed

M34

Motherboard temperature too high XX°C

Room temperature too high

M43

Water spray closed: Should be opened

        Water supply closed

Nozzle blockage

Pressure regulating valve failure

Solenoid valve normally closed

Spray relay normally open

Flow switch normally open

M44

Water spray open: Should be closed

Solenoid valve normally open
Spray relay normally closed
Flow switch normally closed

M49

Power Interruption

This message indicates that the power supply was disconnected and then restored during the device's operation
Regardless of the cause of the power outage, including the user manually turning off the power while the device is running, this message will be displayed
To avoid an M49 error when restarting the QUV, please be sure to click "STOP" before turning off the QUV power

M50

High UV Irradiance

Rectifier Failure
UV Sensor Failure
Irradiance Setting Too Low

M51

Low UV Irradiance

Rubber lamp holder falling off or loose

Lamp tube burnout
Lamp tube aging
UV sensor failure
Irradiance setting too high

M52

Rectifier or rectifier relay failure

Rectifier failure
Rectifier relay normally open

M53

Rectifier relay adhesion

Rectifier relay adhesion

M54

Operation relay adhesion

Operation relay adhesion

M55

Relay check is in progress

The main board is detecting the relay

M60

Lamp Failure - Rectifier 1

Rubber lamp holder detachment or looseness

Lamp tube burnout

Rectifier failure

M61

Lamp tube failure, ballast 2

Rubber lamp holder falling off or loosening

Tube burnout

Rectifier failure

M62

Tube failure, rectifier, 3

The rubber lamp holder is detached or loose

The fluorescent tube is burnt out

The rectifier is faulty

M63

Tube failure, rectifier, 4

The rubber lamp holder is detached or loose

The tube is burnt out

The rectifier is faulty

M66

Calibrate the UV sensor

It's time to calibrate the UV sensor
Remind once every 500 hours

M69

When the tube is turned on, it should be turned off

The rectifier relay is stuck

M70

The heater is on - it should be off

The operating relay and the heating relay are stuck

M80

Flash failure

Restart the machine. If the failure recurs, please contact Luozhong Technology

M81

Flash data corruption

Restart the machine. If the failure recurs, please contact Luozhong Technology

M82

RAM damage, RAM reloading

It indicates a problem with the motherboard. First press the clear key and then the enter key

M92

Blackboard temperature sensor failure

Blackboard temperature sensor failure

M93

Water temperature sensor failure

Water temperature sensor failure

M94

The laboratory temperature sensor is faulty.

The temperature sensor in the laboratory has failed

M101

The SD card is lost

QUV automatically restarts to avoid potential problems during operation

M104

The software has been installed successfully.

The software has been installed successfully

M900


Communication failure of the status screen

Communication between the motherboard and the status screen is interrupted. The device will enter single-screen mode

M901

Communication failure of the main menu screen.

Communication between the motherboard and the main menu screen is interrupted. The device will enter single-screen mode

M902

Motherboard communication failure

This message will be displayed on the screens that have reported errors M900 or M901

 

 The above information is described with detailed procedures and guidance in the random product manual. For the product manual and other assistance, please contact us!

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